Privacy Policy

1. Information We Collect

1.1 Personal Information

When you contact us or use our services, we may collect:

• Name and contact information (email, phone number)
• Service address and location details
• Payment information (processed securely through third-party providers)
• Communication preferences
• Service history and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referral source

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Process bookings and payments
• Communicate with you about services and appointments
• Send marketing communications (with your consent)
• Improve our website and services
• Respond to inquiries and provide customer support
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, and website hosting
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.